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Privacy Policy

1. Competent entity

The competent entity for the processing of personal data is:
7 Madrid Street
75008 Paris
Customer service number: 01 42 77 75 22

You can reach our data protection officer at the following address:
Data Protection Officer
7 Madrid Street
75008 Paris


2. Purposes of data processing, legal bases and legitimate interests as well as categories of recipients

a) Data processing when concluding the contract

We collect, store and process personal data only in accordance with the applicable legal provisions and insofar as this is necessary and required for the fulfillment of the service obligations assumed by contract between us and the user or for the provision products ordered. This data includes:

first name, last name
billing and delivery address
data relating to invoices and payments
the birth date
the telephone number (optional).
If you buy contact lenses or corrective glasses from us, we also collect and store your correction values, prescription and your pupillary distance.

The legal basis for carrying out these operations is Article 6, paragraph 1, letter b) GDPR since the collection of this data is necessary for the execution of our contract or the implementation of pre-contractual measures. For the collection of the date of birth, the legal basis is Article 6, paragraph 1, letter f) GDPR. If you have provided your telephone number, we use it, if necessary, to contact you and to help you with the ordering process and the execution of the contract. The legal basis for this is Article 6(1)(b) GDPR.

We keep your data for as long as you have an active business relationship with us. At the end of this commercial relationship, we keep the information relating to the contractual relationship prescribed by commercial law and tax law for the legally fixed periods of six or ten years.

Your personal data is transmitted to service providers that we use in the context of the execution of the order. These are: payment service providers, logistics companies, operators of ticketing systems for customer service, cloud service providers, suppliers of frames, corrective lenses and contact lenses and senders of newsletters. We also pass on your e-mail address to the logistics company commissioned by us in order to ensure that the delivery of the goods takes place in accordance with your wishes. The data is only transmitted for this purpose, this transmission taking place for this purpose and in our legitimate interest, in accordance with Article 6, paragraph 1, letter f) GDPR in order to ensure delivery that takes place as far as possible. smooth.

b) Consultation of our website/Application

When consulting our website, the browser used on your device automatically sends information to the server of our website, which is temporarily stored in a so-called server log (log file). In doing so, the information mentioned below is entered without your intervention and is kept until automatic deletion:

the IP address of the requesting device, compatible with the Internet;
the date and time of the visit to the site;
the name and URL of the pages consulted;
the website/application from which the access took place (referrer-URL);
the browser you use and, if applicable, the operating system of your computer compatible with the Internet as well as the name of your access provider.
The legal basis for processing the IP address is Article 6(1)(f) GDPR. Our legitimate interest stems from the purposes of data collection indicated below:

ensure a smooth connection establishment;
ensure comfortable use of our website;
system security and stability assessment and other administrative purposes.
The data is kept for a period of 30 days, and then it is automatically deleted. In addition, we use so-called cookies, tracking tools and targeting methods for our website. You will find on the page the details on the use of cookies.

If in your browser or in the operating system or in other settings of your end device you have given your consent to so-called geolocation, we use this function to be able to show you services relating to your positioning. current, for example, our nearest shop. Your location data thus processed is only for this function. If you terminate the use, the data is deleted.

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As soon as your order is validated, an optician will contact you in order to collect your health information (prescription, pupil distance).

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